Ride with Uber for fast, reliable rides that are affordable and available 24/7.
- Current Version: Varies with device
- Updated: September 21, 2017
- Requires Android: Varies with device
- Installs: 100,000,000 - 500,000,000
Uber is a ridesharing app for fast, reliable rides in minutesâday or night. Thereâs no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and itâs easy to pay with credit or cash in select cities.
Whether youâre going to the airport or across town, thereâs an Uber for every occasion. Uber is available in more than 500 cities worldwideâdownload the app and take your first trip today.
Requesting your Uber is easyâhereâs how it works:
- Just open the app and tell us where youâre going.
- The app uses your location so your driver knows where to pick you up.
- Youâll see your driverâs picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Android Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. Youâll also get a receipt by email.
Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.
Want to save money on your ride? Take uberPOOLâyouâll travel with other riders headed your way and enjoy a lower fare.
Want to elevate your experience? Take a high-end vehicle with UberBLACK. And thereâs still more optionsâwhether youâre traveling with a big group, or need a vehicle with accessibility features.
See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
Have a question? Visit uber.com/help.
Hari Sunthosh Published date: September 23, 2017
I book a flight to airport and the driver canceled the trip without informing and there is not even an customer care no to contact. You people will easily give a comment dont worry, this wont happen next time or we will take action.. Who needs your action after the worst result Full Review
Marc Saab Published date: September 21, 2017
Love the service, drivers are usually great. But this app is a disaster. From the minute I upgraded it to this latest build I knew it was off. UX is out the window, apparently to prioritize whatever it is Uber is trying to do with us - forced location settings, tracking post ride, whatever we will find out soon enough. It is extremely frustratong to navigate within this app. From a big cutting edge company like this, this design is inexcusable. Full Review
Neeraj Raghav Published date: September 23, 2017
Worst app. Keeps taking my money by saying that I owe them from a ride from last month how the hell. I paid 1500 extra in different different amounts for the same ride 5 times. When I raised concern to Uber help there was no reply as they had no excuses. Pathetic way of treating customer. Money is very important in any service and this is a serious fraud. Full Review
saurabh singh Published date: September 22, 2017
Silviu Apostol Published date: September 22, 2017
I ordered an uber, waiting time 11 minutes. Ok, sure. After 5 minutes i open my phone to look again, the app changed my car with another one, 11 minutes away. After i waited 5 minutes for the first one. No problem, let me cancel this. Wait, you have to pay a fee for canceling after more than 5 minutes. Are you kidding me? You made me wait 20 minutes because you changed my driver, never again! Full Review
Published date: September 22, 2017
Well i was trying to go hang out with my friends on a friday night and the uber we ordered around 12:25 said 15 minute. And by 1:05 i gave up cause whats the point. Then he shows up. My friend cancelled and i really think we should get her $15 back.. Full Review
Shikhar Rastogi Published date: September 22, 2017
One of your driver couldn't find pickup location in 20 mins even after giving too much directions, and you are charging me for cancelling ride. Another time it's found useless app as it couldn't establish payment method. And asking me for 60 rs. Full Review
charles vivek Published date: September 23, 2017
Uber app sucks and there some error in the app. I told the Uber people to correct it. They blamed me that there is nothing wrong. Mistake is from my side they added. I send mail to Uber guys. Response was pathetic. Uber payment is very drastic. They charge more than the bill. Unfortunately the app also shows high amount at the time of drop like a magic. Full Review
Kota Shibata Published date: September 22, 2017
Really democratised travel in the city in my opinion. Taxis aren't just for the few anymore. Drivers are always helpful and friendly and makes you feel safe. I hope you settle your disputes with TfL. I guess if you don't, we'll be getting Lyft everywhere... Lyft was also great when I used it in the US. Full Review
Shailesh Prasad Published date: September 22, 2017
App is good...Daily riders should have extra bebefits comparing to the customer who travel less..like in fares and cabs And uber should start pool from 6 am in the morning instead of 7 am.. Some drivers are very ridiculous they should be charged penalty for thier misbehaving and not picking up the customers due to their benefits Full Review
Reeves Fernandes Published date: September 20, 2017
App is great. But service not valid for money. Share is very expensive. Its competitor has pass and share for 80 rs and same share in uber goes to 150. That's insane double. I have seen no difference in quality of both. So price does matter. Please introduce a pass which gives discounted rides for regular commuters like me Full Review
Amit Saraf Published date: September 23, 2017
no customer support, shameless people having a generalised tab of help which only gives information and has no option to submit complain on specific issues is just shameless. . This lack of response to specific customer issues will bite you hard one day. These low educated drivers are going to be difficult to manage in long run. You dont even give an email you rascals. Full Review
Hariprasad Padmashali Published date: September 22, 2017
No customer service, cannot contact them through calls , only email, in case or emergency what shall we do. We never get calls from customers service about feedback or concern. Horrible thing is if driver cancel the trip we are being charged. When we cancel we are charged , if driver cancel , why don't we get paid for the bad customer service. Full Review
Ying Shi Chan Published date: September 23, 2017
This app is plain stupid. I didn't add my card details when I first setup my account as I didn't have it with me. When i went back later to add payment method, all I see is blank screen. It wouldn't let me add my home address either. Grab app is so much easier to use Full Review
Tvr Prasuna Published date: September 23, 2017
I had booked a car as uberx as there were 5 of us but an ubergo car was assigned to us and the charges applied were of uberx! But if we had booked an ubergo, the driver wouldn't have agreed to 5 people travelling in ubergo and would have suggested to book an uberx. This is very unfair. Full Review
Nirav Shah Published date: September 23, 2017
Pathetic customer service. Not reliable drivers at all, when you complaint on Uber app that the driver misbehaved, they do nothing and tell you that it is out of their app transaction and they have no say in it. Be careful next time. Good way to resolve the issue. "Be careful next time." Full Review
Blessed Cedes Published date: September 22, 2017
I like the ride-sharing concept. However, LIMITING the drivers to only being able to accept pay with a CARD is a major setback! This is one of the many ways that the taxi and cab companies remain in business. 09/22 I just PURCHASE a 15 gift card ONLY to not be able to recieve a ride 1.) Because, the app kept saying paying options arent valid 2.) It searched for an driver... No DRIVER was founded. Full Review
Emelda Pineda Published date: September 22, 2017
Ughh! I am so disappointed ð Now that I've started using Uber again, I feel that their rides are wayyy too expensive now as compared to how it was about 5 months ago. ESP. with all these ridiculous extra charges if, "God Forbid", you have them waiting for even 30 seconds to 1 minute! They should all start painting their cars yellow now because they're starting to look no different than taxis with all their little extra Â¢.25 charges here n' there... Full Review
Nidhi Rao Published date: September 21, 2017
The driver always has a problem finding my exact location because the map shows him a dead end at one point when it isn't and he often gets confused and cancels the ride which is why I have to pay the 50 rs fine. It is very annoying and I face the problem almost everytime I book the damn cab. Please fix the map!! Full Review
B Dai Published date: September 21, 2017
App is good.. but the service provided by the driver is unprofessional.. i have been fooled thrice.. i could not reach out for my first problem because there are only fixed option of complaints where my category was not even mentioned.. And from the second and third problem caused by the single trip only one was being solved. I wish professionalism can be maintained. Full Review
Published date: September 23, 2017
Predefined help issues, If customer want to contact, no helpline available. Customer can have other issues for trip they requested but helpless, like me. I was charged cancellation fees while your driver cancelled the trip stating that not having CNG and my surprise that I cannot report this issue as there is no helpline available for customer but to their rude drivers. Full Review
Maria Vasquez Published date: September 21, 2017
Tried making a scheduled ride for my sister-in-law later today, added my debit card but payment was invalid. So I tried it again with Paypal (my card & bank account is on file with PP) got a $1 hold but payment was still invalid. So I tried a Chase visa card and payment was still invalid. So frustrating! So I just booked her ride with Lyft. Unlike uber, they wanted my business and allowed my debit card so Uber just lost a returning customer. Full Review
Josh Johnson Published date: September 23, 2017
I loved Uber for years. But in the last 3 months their app has been malfunctioning, they raised their prices and it takes hours and some times days to get a response from customer service. A conversation can honestly take weeks. I'm sad I'm done with Uber. We had some good years, but this customer service is that bad! Look how foolish these guys are. They tell me to contact customer service. But I've learned that this achieves nothing. I have yet to get a response back that even comes close to addressing my complaint. Just copy and paste nonsense. I also want to be clear that I am NOT a "loyal rider" anymore. You lost me to Lyft and your customer service is 100% to blame. UPDATE: I contacted customer service and got a reply back talking about UberEats. I don't use UberEats. This is how incompetent they are. Full Review
Published date: September 23, 2017
The app is good. But there are problems with finding the driver. Everytime I pick a location, they pick a driver from a destination far away. And times when I need to rush they do this and the drivers don't want to come as it is really far away. Got late so many times for my classes. Full Review
Cory Nichols Published date: September 17, 2017
They have the absolute worst customer service. Trying to get even the simplest issue fixed is difficult. They are lazy with how they hide their contact info. No way to call. No way to have a conversation with a real person. Pathetic Full Review
Published date: September 22, 2017
I applied a 100.00 Uber gift card to my account because I don't have a compatible card to link after speaking to a representative that told me to do so. Well, the gift card total was applied, still doesn't work and I can get a refund. Got stuck at work yesterday bc the app decided to not allow me to request a ride and lost my damn job this morning from not being able to get to work. Uber has disappointed me. I use to love them but after not being able to even get a straight response for now over 24 hours I give in. I can't believe this nightmare Full Review
Published date: September 22, 2017
Charge my account twice and never showed up and I was 45 minutes late for work and ignored me and still did refund me you know who refunded me my bank Wells Fargo with no problems. So I ordered a Lyft driver And you know who ended up giving me a ride a Lyft driver came with no problems so F........K Uber.... Full Review
SCORPBOND Published date: September 20, 2017
Battery drain very fast with in 15 minutes. if we continue Keep on the uber application. Sometimes giving wrong cab which is too far instead of the closer one. If we cancel it just because to hire near cab it will book same cab if we try again, atleast it should skip that cab.Cabs are not clean now days. Uber block the user if we cancel sevrel no. Of time you shoud not block because reason are different for the cancelation. Confusing about waiting period in between the ride. There must be an option to show the car model or make so if we want to hire sedans or muv we can select that Instead of small car. Cancellation time without charge should be more then 5 min. Or cab should be forward to other cab if the booked driver is taking to much time then the given time when cab was booked. Full Review
Adam Perna Published date: September 23, 2017
The absolute worst customer service I have ever received. Do yourselves a favor and AVOID this greedy company. Use Lyft with the peace of mind that if you run into an issue that you will be taken care of. Full Review
Pooja jain Published date: September 20, 2017
It is charging me more than others, in my app for ubergo I am charged for waiting time that is even if cab stops at red light whereas same is not there in my friends app. For a upfront price of 55 rs I was charged 85rs when I did not make any stops Full Review
Kevin K Published date: September 23, 2017
As long as you don't have an issue, works okay. If you happen to wait over 20 minutes for a driver that never arrives they will charge you 5$ for cancelling the ride. Full Review
Smriti Ojha Published date: September 21, 2017
Very bad experience, this is fraud company, upgrade the fare while riding and made me pay double the amount. Be careful when you take uber next time. Full Review
Darren Henderson Published date: September 22, 2017
How do you rate a driver who accepts the ride, then calls you when less than 2 miles away to say it was 'too far' and then hung up? Thankfully the next guy picked up quickly and was great. Full Review
Abeer Arshad Published date: September 22, 2017
I have been using uber for almost two years and its service was very good.. but the service has become very expensive, all the time the same pop up fares are higher due to increased demand. And i am getting the go and uberx icon on my app but not the auto rickshaw icon. As i use rickshaw more than the Go so please fix it. Or otherwise i am switching to CAREEM. Full Review
Published date: September 22, 2017
The service is good and fast. Though the location GPS is horrible at times. Bt recently m getting a continuous rate surge for every corner through out the day. Is this permanent? Den i have to uninstall the aap because sometimes its unaffordable. Full Review
Saksham Pruthi Published date: September 23, 2017
Pathetic experience with uber. I have taken uber many times every time the same experience. The driver doesn't know the way messes up every time. Drivers also lack experience!! Uber strictly need to work on this! Full Review
Amit Pal Published date: September 23, 2017
Constantly, happening for few days now while booking for ride it doesnt show the location im at for pickup aswell as drop. Consequently, im ending up with frustration and confusion with rides. Please fix this location issues for a smooth rides. Full Review
karthik k Published date: September 22, 2017
Now a days its showing the longest root instead of shortest. Also it is not giving the bill with km calculation. Started cheating the customer. Slowly I started using other options. Full Review
Don Shakey Published date: September 23, 2017
SHEIKA135UE = Â£10 off first ride. I like it, theres always drivers about at anytime and have good looking cars too. The app does still freeze now and again, plus these new updates are pointless, otherwise still a very useful & must have app. Full Review
Manas Sindhu Published date: September 23, 2017
I had to pay cancellation fee for drivers mistake and when I contacted customer care ,I keep getting same reply that money has been refunded.What kind of customer care and circus they are running in Uber. It has worst customer care and services. I have already contacted the customer care and it has not solved the problem yet. So the response posted here with the link doesn't helps at all Full Review